Mood Physics App Privacy Policy

Last Updated: 04 December 2025

Welcome to Mood Physics, an AI-powered mental wellness and therapy companion owned and operated by Sherry Games Private Limited (“we”, “our”, “us”).
This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application, website, and related services.

By using Mood Physics, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of our services.


1. Information We Collect

1.1 Personal Information

We collect the following user information when you create an account or interact with our services:

  • First Name
  • Last Name
  • Email Address

This information may be used for:

  • Providing and improving Mood Physics features
  • User account functionality
  • Customer support
  • Communication regarding updates or service notices
  • Advertising and promotional purposes

1.2 Chat Data

Your conversations inside the Mood Physics app (“chat data”) are stored securely in our Firebase backend.
These chats are processed using third-party cloud Large Language Model (LLM) APIs to generate responses, insights, and personalized interaction.

Your chat data is transmitted to these cloud AI providers for processing. Their respective privacy policies also apply when handling your content.


2. Images and Media

We do not store any images on our servers.
Any images or media you use inside the app are stored locally on your device. No image data is uploaded, transmitted, or retained by us.


3. How We Use Your Information

We use stored information for the following purposes:

  • Operating and maintaining Mood Physics
  • Improving AI-based therapy and mental wellness experiences
  • Providing personalized insights and recommendations
  • Ensuring compliance with legal or security requirements
  • Marketing or advertising (only using your name and email)

4. Third-Party Services

Mood Physics relies on trusted third-party services for data processing and infrastructure, including:

  • Firebase (authentication, database, analytics)
  • Cloud LLM providers (for chat processing and AI responses)

Your data may be processed by these external services. Their own privacy policies govern how they handle, store, and secure information.


5. Data Storage and Security

We use industry-standard security practices to protect your data.
Your personal details and chat data stored in Firebase are secured with modern encryption and access control layers.

However, no online system is fully immune to risks. By using our services, you acknowledge these limitations.


6. Account Deletion & Data Removal

We provide users with complete control over their data.

You can delete your account and all associated data through:

Once deleted, your personal information and stored chat data are permanently removed from our systems (except where retention is legally required).


7. Children’s Privacy

Mood Physics is not intended for users under the age of 13.
We do not knowingly collect data from children under 13. If such data is detected, it will be deleted promptly.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on our website, along with the date of revision.


9. Contact Us

If you have questions, concerns, or requests related to privacy or data usage, you may contact us at:

Email: [email protected]
Website: moodphysics.com

Thank you for using Mood Physics.